We are delighted to announce that the Mind and Money Project has been awarded the national title of ‘Most Impactful Project’ in the Take Early Action category at the Citizens Advice Annual Conference Ceremony.

Accepting the award on behalf of the partnership, Heather Jessop, CEO of Citizens Advice Liverpool, praised the dedication of everyone involved in delivering the project and the difference it has made to thousands of households across the region.

Funded by the Liverpool City Region Combined Authority, the Mind and Money Project is co-ordinated by The Women’s Organisation and delivered by Citizens Advice services across the Liverpool City Region, alongside partners PennySmart and Vauxhall Law Centre.

Since its launch, the project has supported nearly 3,000 households, helping people facing financial hardship and poverty to regain control of their circumstances. Through a blend of practical money advice , training and wellbeing support, the project has helped residents maximise income by over £5.18 million, manage more than £5.43 million of debt, and access over 1,000 fuel and food vouchers ensuring immediate relief alongside long-term stability.

This national recognition reflects the commitment and innovation of the staff, volunteers, and partners who work tirelessly to ensure people get the support they need in all communities across city region. The project’s impact is strengthened through its collaborative network, including:

Citizens Advice Liverpool, Citizens Advice Wirral, Citizens Advice Halton, Citizens Advice Sefton, Citizens Advice Knowsley, Citizens Advice St Helens, PennySmart, and Vauxhall Law Centre.

Heather Jessop said:

“A sincere thank you to Citizens Advice for this honour, and profound congratulations to everyone who contributes to the delivery of this critical project. It is a brilliant example of the success that can be achieved through strong local collaboration, with its vital influence being felt across communities throughout the region.”

We are proud of this achievement and grateful to all who have worked to support households across the Liverpool City Region.

Find out more about the Mind and Money Project here.